Yeah I noticed it several months ago. At https://backuply.com/pricing/ it used to have on the "For Control Panels" tab mention of cPanel and DirectAdmin.

Brijesh told me on LinkedIn April 9th

Further on the features we will be adding many more features to Backuply in the coming months which will also include restoring backups from one panel to another.

I've been using Backuply on some VPS and it works well with one backup job, but does show some odd issues when I have multiple different backups from time to time, i.e can't create SSH destination, or it shows like

[0] => Fatal: create repository at sftp://xxxx@xxx.xxx.xxx.xxx:xxxx/webuzo-backuply/xxx failed: Fatal: unable to open repository at sftp://xxxx@xxx.xxx.xxx.xxx:xxxx/webuzo-backuply/xxx: config file already exists

[1] =>

)

Whereas JetBackup doesn't have such issues. Backuply is new, though, and hopefully it will be improved to resolve such issues.

I've not tried Backuply, but it would be nice to see some feedback from anyone who's been using it for a while...and whether it can hold its own against the likes of JetBackup 5.

Quoted from Guest on Monday, 21 July 2025

However, it is not clear whether it is free on cPanel and DirectAdmin. The documentation doesn't imply anything.

I can confirm it is available on DirectAdmin as well.

On our servers, it shows a button that says "Install Backuply Pro for Free", so I am assuming you can install the Pro version for free if you have Softaculous Premium?

I too would like confirmation from Brijesh if that is correct though.

Quoted from Guest on Monday, 21 July 2025

Yeah I noticed it several months ago. At https://backuply.com/pricing/ it used to have on the "For Control Panels" tab mention of cPanel and DirectAdmin.

Brijesh told me on LinkedIn April 9th

This decision to make Backuply free on cPanel, Webuzo, and DirectAdmin, could shake the hosting industry if it is implemented correctly.

Basic errors, like the one you mentioned, need to be fixed swiftly, as many users utilize multiple destinations. Most people are not happy with the current industry standard. An alternative will have a market ready to grab. People on VPS need a low-cost backup solution - Backuply can be that solution.

More importantly, unlike other newcomers in this field, it supports multiple control panels. That's a big plus.

Quoted from Guest on Monday, 21 July 2025

Further on the features we will be adding many more features to Backuply in the coming months which will also include restoring backups from one panel to another

That's a big plus.

Currently, cPanel is experiencing a decline. If it continues to increase prices, its price will soon reach a point where it will no longer make sense to use it. But we still want backup formats to be cPanel's native backup format.

The same applies to other control panels. Backup formats need to be in the native control panel backup format. This alone will eliminate many backup-related errors.

Quoted from Guest on Monday, 21 July 2025

I've been using Backuply on some VPS and it works well with one backup job

Thanks for the confirmation. That's what we need to hear: that it's ready to use on VPS and dedicated client servers.

Quoted from Guest on Monday, 21 July 2025

I've not tried Backuply, but it would be nice to see some feedback from anyone who's been using it for a while

Our fellow Chris has been using it. ^^^^

Quoted from Guest on Monday, 21 July 2025

I can confirm it is available on DirectAdmin as well.

On our servers, it shows a button that says "Install Backuply Pro for Free", so I am assuming you can install the Pro version for free if you have Softaculous Premium?

Thanks for sharing that.

Yes, we would still like to hear from Brijesh.

Quoted from Guest on Monday, 21 July 2025

That's a big plus.

Currently, cPanel is experiencing a decline. If it continues to increase prices, its price will soon reach a point where it will no longer make sense to use it. But we still want backup formats to be cPanel's native backup format.

The same applies to other control panels. Backup formats need to be in the native control panel backup format. This alone will eliminate many backup-related errors.

I asked the same thing back in April and Brijesh said

Regarding the structure I think it will be difficult to preserve the cPanel backup structure as we will need a unified backup structure to restore across panels.

So it'd be like JetBackup. The only one I know that retains the default cPanel backup structure is cPremote, but it lacks essential features that JetBackup has, such as a progress bar for the backup and restore process, showing how many accounts remain to be backed up or restored. As we know, they're supposed to be releasing a new version of cPremote called Enterprise, but no updates on that yet. The current cPremote is used on Eenos control panel.

I think it's odd that Backuply Pro is free for cPanel users if they are already using Softaculous, as some have dropped Softaculous because cPanel already includes WP Toolkit.

I had switched some VPS from cPanel to Webuzo as the client wanted to save on licensing costs from cPanel, and at the time, Backuply for Webuzo was free. After switching to Webuzo, it started charging $5/month extra for each VPS to use Backuply, with incremental backups (full/compressed is free). However, since there is limited space on VPS, we couldn't use full/compressed, and therefore had to pay the extra $5/month for all VPS, which increased the price. The client wasn't that happy about that. Still, the cost of Webuzo and Backuply is less than cPanel/WHM and its outdated backup system.

I allowed the client to continue using Webuzo, but I decided not to offer it as an alternative for the reasons mentioned above. Additionally, you cannot use pre-includes for Apache configuration on Webuzo, unlike with cPanel, at least not through the GUI.

Webuzo is getting there, but I'm going to give it another 6-12months or more. I check the progress periodically.

Quoted from Guest on Thursday, 24 July 2025

I asked the same thing back in April and Brijesh said

Regarding the structure I think it will be difficult to preserve the cPanel backup structure as we will need a unified backup structure to restore across panels.

I figured that would be their answer.

That is actually incorrect. All they need to do is download the cPanel-compatible backup on the server they are restoring, extract it, convert it to DirectAdmin format, and restore it when restoring backups across control panels. They are already converting cPanel files to their unified format. What I am suggesting is to do it only when restoring across panels, vs. doing it every time before creating a backup.

People hardly ever need to restore backups across panels. And when they do, the majority do not use a third-party backup when migrating from another provider. It is only safe when you own both servers.

Quoted from Guest on Thursday, 24 July 2025

I think it's odd that Backuply Pro is free for cPanel users if they are already using Softaculous, as some have dropped Softaculous because cPanel already includes WP Toolkit.

There is more than meets the eye. The timing is just perfect.

cPanel is gearing up to offer a paid backup solution named Comet Backup. WebPros just acquired the company. Softaculous' free offer is a bamboo of the right size, disecting cPanel's plan right through the middle. I liked it.

Quoted from Guest on Thursday, 24 July 2025

at the time, Backuply for Webuzo was free. After switching to Webuzo, it started charging $5/month extra for each VPS to use Backuply, with incremental backups (full/compressed is free).

They need to be more transparent on this. If there is a value-added feature, they need to communicate it clearly and up front. Hopefull @Brijesh-soft will shed some light on it. This constitutes serious misconduct due to improper communication.

Quoted from Guest on Thursday, 24 July 2025

Webuzo is getting there, but I'm going to give it another 6-12months or more. I check the progress periodically.

I am still waiting on a couple more features mentioned in the Webuzo thread.

Quoted from Guest on Monday, 21 July 2025

Currently, cPanel is experiencing a decline. If it continues to increase prices, its price will soon reach a point where it will no longer make sense to use it.

I feel like we may already be there at this point, especially when providing cPanel reseller hosting.

Most hosting providers can't absorb the additional cPanel price increases with this per-account nonsense (Even worse if you're not a cPanel partner) and have to pass it onto the client.

Reseller clients can't justify that additional cost just to use cPanel and are looking for alternatives.

Hopefully Webuzo continues to become a viable alternative and gives cPanel some serious competition, because it would benefit everyone in the industry.

Quoted from Guest on Thursday, 07 August 2025

I feel like we may already be there at this point, especially when providing cPanel reseller hosting.

Most hosting providers can't absorb the additional cPanel price increases with this per-account nonsense (Even worse if you're not a cPanel partner) and have to pass it onto the client.

100% agree.

I think providers should already start using a panel that suits them the most. It may seem like a conflict, given that we use cPanel as our primary panel, but we have been fortunate enough to diversify to the point that shared hosting, in general, now accounts for only a fraction of our business. If we were at the same stage as when cPanel first increased its prices, we would have moved long ago.

I encourage everyone to do so. However, do it in a manner that does not negatively impact your business. Move to a panel that is similar to cPanel in User Experience, User Interface, and Workflow. If so, most users wouldn't notice a thing, and those who do, it won't matter as the UX, UI, and Workflow would be similar.

There is another panel that ticks as many, if not more, boxes than Webuzo does. But it charges on a per-account basis. I don't want providers to move to another ticking time bomb that will explode just like cPanel did. Hence, I don't consider that as a viable alternative. It seems that many share the same perspective, as the panel has become self-serving so far. Outside of the developers' company, its use is almost non-existent. That's a firm warning for any software wanting to charge on a per-account basis.

Works perfectly with DirectAdmin. Goodbye JetBackup!!!

Thank you, Softaculous!

BackuplyPro now also works fine on cPanel.

Congrats Softaculous.