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Failed to connect to the database server: SQLSTATE[28000]

Plesk

modit

Friday, 13 February 2026

2 Replies

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Hi, i have mssql 2019 installed , and using plesk web pro edition. Issue i am facing is today while trying to create databse using plesk i am getting an error



Error: Failed to connect to the database server: SQLSTATE[28000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Login failed for user 'sa'.

all the other database which were already created are showing



The server is unavailable.

Also while changing sa password from plesk i am getting following error



The test connection to the database server has failed because of network problems:Failed to connect to the database server: SQLSTATE[28000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Login failed for user 'sa'.

scsa20

3 months ago

#498

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Sounds like the MSSQL service isn't running. Double check that the service is running.

scsa20

3 months ago

#499

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Forgot to mention but also make sure you're able to connect to your database using Microsoft SQL Management Studio from the server itself.

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