Alright, I gotta ask. Am I crazy or is WHMCS just a terrible experience for us, the customers?
Every. Single. Provider. It's the same story:
It's slow as dirt. I don't care how "optimised" it is, clicking anything feels like I'm back on dial-up. Logging in, viewing an invoice, trying to open a ticket... it all just drags.
Why do you need my life story? I'm trying to buy a $2/mo NAT VM, not apply for a mortgage. Why do I need to give you my full address, phone number, star sign, and blood type?
The "integration" is a joke. The worst part. You log into the slow WHMCS panel, click "Manage," and what happens? You just get dumped onto another login page for Solus/Virtualizor/whatever, or your lucky enough to be granted auth for 30 minutes.
Now as a developer stand point, i'm not in this business, but I can't understand why more established providers don't switch, the cost will be a few thousand at best and it seems a worth while investment, or am I just to annoyed while using WHMCS.
Every. Single. Provider. It's the same story:
It's slow as dirt. I don't care how "optimised" it is, clicking anything feels like I'm back on dial-up. Logging in, viewing an invoice, trying to open a ticket... it all just drags.
Why do you need my life story? I'm trying to buy a $2/mo NAT VM, not apply for a mortgage. Why do I need to give you my full address, phone number, star sign, and blood type?
The "integration" is a joke. The worst part. You log into the slow WHMCS panel, click "Manage," and what happens? You just get dumped onto another login page for Solus/Virtualizor/whatever, or your lucky enough to be granted auth for 30 minutes.
Now as a developer stand point, i'm not in this business, but I can't understand why more established providers don't switch, the cost will be a few thousand at best and it seems a worth while investment, or am I just to annoyed while using WHMCS.
I wish we paid only $60/mo for WHMCS. They punish businesses for growth, so the more customers you have, the more you pay for the product. Since we've got thousands of domain-only customers, this counts as "active clients" towards our WHMCS licensing cost, bumping us to a payment tier we'd otherwise not be in if we didn't have these domain customers in WHMCS. I mention domain only customers specifically, because they're clients who pay annually and with a very thin profit margin on that product in particular. (Unlike hosting clients who mostly pay monthly, with higher margins).
We're actively testing Blesta and things like FOSSBilling and reviewing other options to, at the very least, work for our domain-only customers. Sadly WHMCS is a very poor system for domain registrars but, with that said, it's stlll (somehow) better than the alternatives.
Well i'm sorry to hear that, you certainly shouldn't be punished, and for me on the website thats the top tier that feels very bad practice from WHMCS to bill you higher once your in the ecosystem.
So on a final note, why not a private developer, makes application specifically for your usecase, if you don't need an addon system, and 17,000 things you don't use and just the stuff you do the cost should be fairly low?
Well i'm sorry to hear that, you certainly shouldn't be punished, and for me on the website thats the top tier that feels very bad practice from WHMCS to bill you higher once your in the ecosystem.
So on a final note, why not a private developer, makes application specifically for your usecase, if you don't need an addon system, and 17,000 things you don't use and just the stuff you do the cost should be fairly low?
Developing a custom panel for hosting business includes security challenges. We have some alternatives like- ClientExec, Blesta, WiseCP, Hostbill & FossBilling.
Still mostly all of the provider is sticking to whmcs, as it gots all the thing for now & the future needs.
For example if i am currently selling domain only, i can sell hosting, vps or anything anytime with just simple setup. Most importantly it got all the integrations i am looking for. New addons & plugins are easy to find & develop.
Their are alot of domain reseller & control panel i came to know just because of whmcs integrations. Whmcs connect offers few things that we dont need to integrate, it automatically adds in the system with just few clicks, that also gives some income.
All other tools are just far behind whmcs, hosting industry needs a saviour tool to overcome whmcs.
Just like DirectAdmin against cPanel.
- Page :
- 1
- 2
There are no replies made for this post yet.