Review Detail
4.0 3
Need to improve sales customer service
Overall rating
4.5
Price
5.0
Features
5.0
Customer Support
3.0
Uptime
5.0
I have had an account with VPS for a number of years. Support is super fast and 24/7. I sometimes have difficulty to understand the technical support, due to my lack of technical knowledge. I wish sales were easier to reach. Toll free number not accessible from Canada, not available early EST time and doesn't seem to reply to support tickets (one left 10 months ago was never replied to).
C
Christine