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Autoresponder error: There is already an account with that name

DirectAdmin

TestUser

Monday, 29 June 2026

8 Replies

61 Visits

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Hello,
i wanted to create an autoresponder for my email but I see this error: There is already an account with that name
I have searched here but could find anything?
any ideas?

Richard G

1 week ago

#669

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Where and how exactly are you trying to create that autoresponder?

factor

1 week ago

#670

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Also is this a fully updated system whats the OS and versions.

TestUser

1 week ago

#671

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Whell i login to DA as admin and want to create an autoesponder for a particular email/user
everything is up to date yes
OS: debian 9

Richard G

1 week ago

#672

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Just to be sure, you don't fill in the full email address of that user, correct? Only the part in front of the @domain.com right?
If yes then I don't know at the moment.

TestUser

1 week ago

#673

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ok, this was tottaly my mistake...
What I wanted was "vacation message"
Sorry, my mistake :P All is good!

Richard G

1 week ago

#674

Votes

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LoL, oke good to hear you found it.

zomebodi

1 week ago

#675

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I see this message today when i try to create an autoreply. Is this a bug?

zEitEr

1 week ago

#676

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Quoted from Guest on Monday, 29 June 2026

I see this message today when i try to create an autoreply. Is this a bug?

If you need an auto-reply for existing email accounts, your option will be Sieve filters, which can be created/edited in RoundCube interface.

Related: https://help.poralix.com/articles/creating-autoresponder-via-webmail-in

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