How to Adopt AI for hosting

Quoted from Guest on Tuesday, 30 December 2025

Those $1-2 customers are exactly the type of customers who demand and expect the world for the price they're paying.

Exactly - that’s what I mean. For a hosting project around USD 1 or 3, AI can be just the right solution. That way, you’ll have fewer headaches and more time for the essential things, while the new customer, for example, gets oriented here (forum) and familiarizes themselves with the system until they can support themselves.

We personally experimented with AI by integrating it into our live chat support system. Unfortunately, the experience didn’t meet our expectations. The AI struggled with context and nuance in customer queries, which led to some negative feedback and reviews. As a result, we decided to scale it back and rely more on our human support team for now.

We’re hopeful that in the near future, AI will help automate many of the repetitive tasks we currently handle manually, allowing us to focus more on innovation and customer experience.

If anyone has ideas on how AI can be effectively utilized in the web hosting industry, please share your thoughts.

AI is pretty new and I don't think it's suitable for hosting industries at least for now.

For right now, I'm seeing AI as an augment to a knowledgebase.

AI needs training... a well trained does work well in customer or technical support... think of it as a human trainee in your org, give it time and effort, you should see results...